Below are some of the most common questions we get – if you have specific questions, please send us a message on our contact page.
Do you offer payment plans or extended terms on some of the items you offer?
Yes we do! The specifics of the payment plan are linked here: (https://www.tagfirearms.com/financing/)
I ordered an incorrect item, can I return or exchange it?
Info on our shipping and return policy can be found here: (https://www.tagfirearms.com/shipping-returns/)
TAG doesn't have the suppressor I am looking for. Can you special order it?
If you are a ND resident, you have the option to purchase any item through Silencer Shop and get it transferred to our store for no additional cost. In order to do that, you would shop through this link here.
Has my order shipped?
TAG tries to ship everything out as fast as we possibly can. We do our best to have tracking information to you within 48 business hours on accessories and other non-FFL related items. However, please allow us 72 business hours before reaching out to check on tracking.
For items that require an FFL, we need to receive your receiving dealer’s license information before we can initiate the transfer process. The faster we have their FFL, the faster we can ship.
You can also use this link to check order tracking (https://www.tagfirearms.com/order-tracking/)
Where do I put my FFL info when I want to purchase a firearm or suppressor?
We try to make the checkout process as easy as possible. There is no required information that we need to have at the time of purchase. If you know the FFL you would like to ship to, you can include that address in the “ship to” section of the checkout. You can also include it in the comment section. To expedite the transfer process, we encourage you to reach out to your FFL and have them submit their FFL license along with your name and order number. These submissions can be sent to [email protected]. Just know that we cannot ship your firearm or suppressor without the receiving dealers FFL – the longer it takes for us to get this info, the longer it takes to ship.
If you need help selecting an FFL, let us know your zip code and we can assist you in finding one.
