SHIPPING

Orders over $100 ship for free! If your order is under $100, your products will ship for a flat rate of $4.95. Free shipping includes all items such as suppressors, parts and accessories, and apparel. The only exception to free shipping is firearms. Firearm shipments vary and will be handled on a case-by-case basis. All NFA items require BATFE approval prior to shipment. It is the purchaser's responsibility to ensure each item is legal in their respective state or local governances. TAG Firearms LLC will not ship or transfer to states where items are known to be prohibited. When your product ships, you will be provided a tracking number via email.

 

RETURN POLICY

NFA Items

TAG Firearms LLC will process returns within 14 days as long as the BATFE transfer process has not been initiated. If the BATFE transfer process has been initiated, and a return request is made within 14 days of purchase, a 35% restocking fee will be applied to the refund amount. For Form 3's, once transfer paperwork has been submitted to ATF, we are not able to cancel the transaction. All items transferred via Form 3 are non-refundable.

 

Firearms

TAG Firearms LLC will process returns within 14 days as long the firearm has not been shipped or transferred. Shipped firearms may be returned at the sole discretion of TAG Firearms. Shipping charges are not refundable and shipping fees for returns are the customer’s responsibility. Firearms must be unused and returned in their original packaging and condition. All returned firearms are subject to a 35% restocking fee.

 

Demo & Used Stock

All used or demo inventory items are sold as-is and are non-refundable.

 

Accessories

We will process returns for accessories within 14 days of delivery as long as the products are unused and in their original packaging and condition. Shipping charges are not refundable. Shipping fees for returns are the responsibility of the customer.

 

Payment Plan Orders

The $25 service fee and deposit are non-refundable. The service fee may be waived if the order is paid in full within seven days of purchase.

 

Special Orders

Per a customer request, TAG Firearms LLC will do special orders. Special orders require a 50% deposit with the remaining due once we have received the item. For special orders, the initial deposit is non-refundable.

 

Disapprovals/Denials

If the BATFE denies your transfer, we will provide you with a full refund.